What is XaaS (Anything as a Service)-Explanation & Examples

What is XaaS? Definition & Benefits

Before the age of cloud computing came upon us, purchasing software applications was a straightforward process of picking a product off the shelf and installing it on your computer. Yes, those were the dark ages!

However, in today's landscape of software infrastructure investment, not only is the purchase path different, you're also delving into a world of business acronyms, each with its own unique set of features. To make the best choices for your business, it's necessary to stay well-informed about these acronyms and their implications.

To make matters even more interesting, another acronym joins the party.

Introducing XaaS (Anything as a Service), which is the latest addition to cloud service models. So, let’s dive in and look at: 

What is XaaS? 

Just to make things clear from the very beginning: no, XaaS is not a typo. We didn’t mean to say Xmas. 

With that out of the way, let’s talk about exactly what XaaS is. 

As the newest acronym on your list of computing services, XaaS stands for anything sold as a service. XaaS is a comprehensive concept that includes delivering services, tools, and even games through the cloud, as opposed to traditional on-premises or physical acquisition methods.

Because of this everything as a service perspective, XaaS is really not a new invention. In fact, chances are you already have XaaS-type software in your company’s infrastructure. 

Let’s go through some of the most common forms of XaaS offerings: 

SaaS (Software as a Service): SaaS applications are provided by a cloud provider and later offered to users on a subscription basis. 

PaaS (Platform as a Service): PaaS platforms are offered to developers to build, deploy, and manage apps without maintaining the underlying infrastructure.

IaaS (Infrastructure as a Service): IaaS services give users access to an entire IT infrastructure. 

CaaS (Communications as a Service): CaaS services are cloud computing models that give users a platform to deploy and manage apps. 

DaaS (Data as a Service): The DaaS models provide users access to virtual desktops.

NaaS (Network as a Service): NaaS offerings refer to access to a network infrastructure on a subscription basis.


Check out our guide to find out more about these business acronyms. 

The first three variations, SaaS, PaaS, and IaaS, are widely perceived as the pillars of XaaS services.

Fun fact: Because of the popularity of the anything-as-a-service business model, you can also find MaaS (Malware as a Service), which is where end-users can find the needed resources to set up attacks. 

XaaS Vs. SaaS

So why is this differentiation more important than others, you might be wondering. 

Well, with over 31,000 SaaS businesses out there and the industry’s worth expected to reach $900 billion by 2030, SaaS remains the strongest as a service model. 

Even though they are both cloud service models, let’s see what separates the XaaS model from SaaS.  

SaaS (Software As A Service)

  1. This model focuses on delivering applications or software over the cloud.

  2. SaaS users can access and use different features hosted on cloud services without the need to install them on the client’s computer or server.

  3. SaaS providers, on the other hand, take care of the entire software IT, including security and updates. 

  4. SaaS apps come in different forms, aiming to resolve a wide range of needs, ranging anywhere from CRMs to office productivity.

XaaS (Everything As A Service)

  1. XaaS is a much wider concept than SaaS, encompassing different cloud providers, whether they are infrastructures, platforms, or software.

  2. SaaS apps are part of the XaaS concept.

  3. XaaS users are given greater flexibility, having the option to choose the type of offering that best fits their needs.

7 Benefits of XaaS 

When it comes to XaaS, the saying actions speak louder than words stands true, with a unique twist – in this context, actions are substituted by tangible advantages. 

An XaaS product brings many benefits that companies will appreciate and should take advantage of.  To understand all of the benefits, let’s discuss what these are. 


For Providers 

  1. Greater reach: Because this model is simple to sell, purchase, and deliver, a lot of businesses adopt XaaS systems.  Also, because XaaS providers have easier access to clients, this enables users to scale globally.

  2. Boosted customer satisfaction: Simplifying the user’s access to cloud solutions that adequately respond to their infrastructure needs while also providing increased technical support will improve the relationships you build with your customers.

  3. Predictable long-term revenue: Operating on the subscription-based model, XaaS providers can enjoy steady revenue streams.

For Users: 

  1. Faster business growth: Whether you need to scale your resources up or down, XaaS can provide services that meet your IT requirements while removing the hassle of installing or maintaining apps on site or managing complex systems. Having this option available makes scaling into new markets a considerably more straightforward process.

  2. Optimized business processes: Because the XaaS model operates via cloud, one of the biggest advantages is controlling your infrastructure resources. The XaaS user can cut operating expenses by employing fewer servers, data centers, and other elements of an IT infrastructure. Plus, due to its subscription based usage model, companies can make better business decisions and improve operational efficiency.

  3. Agility and convenience: If your IT systems are agile enough to make your business more responsive to client and market needs, you can generate new and greater revenue faster, establishing your business as a strong option for potential leads. Also, keeping up with technological advancements is essential in today’s competitive markets. When looking into XaaS options, just remember that updates are performed automatically.

  4. Increased technical support: XaaS providers offer their clients ongoing support and assistance, ensuring that all systems work properly. As you can imagine, users no longer have to shell out their hard-earned money to ensure that a technical department is available and can sort out any issues that might appear. 

7 XaaS Challenges

While XaaS offers many advantages for both providers and users, there are also challenges companies need to be mindful of. Whether it’s for application development or usage, understanding the complexity of the XaaS model is key. 


For Providers: 

  1. Performance: With XaaS increasing in popularity, businesses that develop applications must figure out how to navigate issues like data storage, bandwidth, and latency. Otherwise, should many users utilize the system, this might slow the system down, causing integration issues. 

  2. Security: It’s important to take the right prevention and detection measures to keep fraudsters at a distance. However, this can easily turn into a daunting and complicated task, as fighting online fraud is an ongoing and costly battle.

  3. Continuous system development: Maintaining your leading market position means constantly investing in your products while always using the latest technology in your XaaS offering. 

  4. Complexity in business operations: Due to XaaS product bundles, this model tends to add a layer of complexity to a service provider’s operational processes, including billing, fulfillment, and subscription management. Things tend to get even more complicated when the number of transactions increases. 

For Users: 

  1. Outages: With the XaaS model, the user depends entirely on the infrastructure offered by the service provider. In other words, you rely on other systems rather than your own to deliver your product to your customers. If something should go wrong, you have no control over when the issue can be fixed.

  2. Hidden Fees: While one of the main benefits of XaaS models is cost efficiency, you must also be mindful of other expenses. For instance, when looking to scale your business, you might have to buy additional licenses or switch to a more costly plan. So, evaluate your present and future needs and choose the option that fits your budget. 

  3. Limited visibility: XaaS offerings appeal to businesses in different industries because they remove the necessity of an in-house IT infrastructure, which generates multiple expenses. However, outsourcing specific functions or systems takes away control. By way of explanation, you have limited visibility over the IT ecosystem you employ to run your business, which may have negative repercussions.

3 Real-Life XaaS Examples

XaaS has gained huge popularity, and important names within the eCommerce industry prove this. Let’s explore three of the best-known XaaS platforms. 

Amazon Web Services 

Is there anyone out there who hasn’t heard about Amazon? Unlikely. 

What about Amazon Web Services (AWS)? Well, maybe not that improbable. 
With IaaS, PaaS, and SaaS offerings, this XaaS company demonstrates that keeping up with trends and constantly investing in augmenting IT infrastructures is key to global success.

Microsoft Azure

One of the largest and best-known cloud computing providers, Microsoft Azure provides users with a wide range of services within categories like SaaS, PaaS, or IaaS. 

While this business does not follow the XaaS model precisely, it does provide users with access to virtual machines, artificial intelligence, infrastructure, and systems to build and deploy their products on the Azure platform.  

Google Cloud

Regarded as a highly popular cloud computing provider, Google Cloud Platform (GCP) offers users access to a strong and robust infrastructure and various computing resources. As a matter of fact, it is the same infrastructure used internally by this developer for all Google apps. 

What makes Google Cloud a XaaS model is the fact that several services are delivered via cloud on a pay-as-you-go basis, enabling users to build, grow, and effectively manage their business. 

Meet PayPro Global.

Your Unique eCommerce partner

Stop second-guessing the right price for your product. Trust PayPro Global to help you with your SaaS pricing strategies and start growing your business with our complete payments solution. Driving revenue has never been simpler.


How Can PayPro Global Help?

XaaS offers a great number of advantages to service providers but also poses several challenges. One of them is the operational complexities that come with it. 

How do you juggle several different offerings at the same time? Is your billing and subscription management bulletproof? 

This is where PayPro Global’s all-in-one eCommerce solution comes in to help the XaaS provider not only simplify but skyrocket their business growth. 

Packed with different features sure to improve business operations and efficiency, our solution will help your XaaS product reach customers worldwide. 

From providing you with complete subscription management services to customized charges, we offer anything from manual or automatic subscriptions, including upgrading or on-demand transactions, which can lower your churn rate and optimize your operational workload.
Additionally, by offering a powerful pricing engine, you can test different monetization strategies, models, and techniques, ensuring you can find the right business fit for your SaaS.

As a PCI-DSS Level One Certified Partner, PayPro Global offers a holistic fraud protection infrastructure, incorporating different approaches to significantly reduce fraud attempts.   

Not only that but as your dedicated payment service partner, we take away the tax and compliance burden, allowing you to focus on innovating your XaaS product and scaling it internationally. 

Visit PayPro Global or reach out to find out how we can help take your SaaS global.

Final Thoughts

We seem to be living in the anything-goes era. Or at least that’s what you might end up thinking when you see just how popular XaaS products are. 

Embraced by thousands of companies worldwide, the anything as a service industry is surging in influence, and the data validates this trend. Projections indicate that it could reach a staggering $2.4 trillion by 2029, making XaaS potentially the most valuable business acronym.

Whether you're a user considering a move to an XaaS platform or a provider contemplating a shift to this model, it's crucial to first grasp how these companies operate. Only then can you make an informed decision about whether transitioning to XaaS aligns with your business strategy.


Frequently Asked Questions

What is XaaS?

XaaS, short for anything as a service, offers different services over the cloud, including software, platforms, and infrastructure.

How is XaaS different from SaaS?

The difference between SaaS and XaaS lies in the nature of the offering. While SaaS is focused solely on providing access to software, XaaS takes things further and delivers software, platforms, and infrastructure.

What are the benefits of XaaS?

XaaS solutions offer scalability, cost efficiency, improved operational efficiency, and flexibility in IT resource management.

What are the XaaS challenges?

From performance management to system development and potential operational complexities, XaaS poses several challenges.

Examples of XaaS platforms

Some XaaS examples include Amazon Web Services (AWS), Microsoft Azure, and Google Cloud.


Meir Amzallag

Co-founder and CEO of PayPro Global

Ioana Grigorescu

Content Marketing Manager at PayPro Global

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