FREE White Paper: Chargeback risk management best practices for software companies
Somewhere along the way, many software companies got stuck believing that chargebacks are just a part of selling software online and cannot be avoided. They just choose to ignore the problem. Although it is almost impossible to entirely avoid chargebacks when selling software online, most of them can be prevented, mitigated, and disputed in the end. So, really the bigger question is how to win a chargeback.
- Inside-out analysis of chargeback processing by financial institutions
- Risks and damages caused by chargebacks
- Key features to look for when selecting an e-commerce provider
- Industry best practices in chargeback prevention
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With one of the causes being the incapacity to achieve global SaaS compliance, chargebacks are a serious issue. Often the cost of chargeback processing fees can exceed the product's original cost. These can vary between $15-$100 per dispute. Even if the company has a 100% dispute win ratio, the real threat behind chargebacks is the negative statistics that cannot be reversed. With negative statistics, reaching the 1% threshold in chargebacks can threaten a software company by losing one of the most popular payment methods for its online store. Without payments, there would be no online marketplace for software.
In the digital age, information is power. The more a company knows about the risk associated with chargebacks, the less vulnerable it is in front of this problem.
What is your average chargeback ratio? What steps do you make to avoid them?
Hanna Barabakh is a Brand Ambassador at PayPro Global | Discover a collection of articles on B2B marketing, subscriptions and e-commerce strategies
Adina Cretu is a Content Marketing Manager at PayPro Global | Discover a collection of articles on B2B marketing, subscriptions and e-commerce strategies
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